Customer service on Friday 13 November 2026

Our Customer Service team will be able to provide service via telephone today, however, we will not be able to send or receive emails while our systems are affected by the global Microsoft outage. We thank you for your patience as there may be longer than usual wait times to speak to a team member. If your enquiry is not urgent we ask that you delay contacting us until early next week.

Website and Online Services scheduled maintenance

We will be undertaking scheduled maintenance on our server between 4.30pm Friday 13 November and 10am Monday 16 November. During this time, Online Services (Teacher Login and TRIP) will be unavailable and links to documents such as Policies, Information Sheets and publications will not work. We apologise for any inconvenience this may cause and thank you for your patience and understanding.

Australian Teacher Workforce Survey – closing soon

If you are a currently registered teacher in Western Australia, you are invited to participate in the Australian Teacher Workforce Survey. For more information please visit Australian Teacher Workforce Survey page on our website.

New security requirements for Teacher Login and Teacher Register Information (Professional) (TRIP)
The log in process for Teacher Login and Teacher Register Information (Professional) (TRIP) has changed to include a two-step identity check known as multi-factor authentication (MFA), in line with the Western Australian government cyber security policy. 

MFA provides an extra layer of security when accessing online services, to strengthen our cyber security as an organisation.  Set up is quick and helps keep your Teacher Login or TRIP account safe.